Refund & Exchange

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
  • We have 30 -day return policy, which means you have 30 days after receiving your item to request a return.
  • The buyer is responsible for return shipping fees.
  • We’ll send you instructions on how and where to send your package.
  • For US,UK customers returns can be made to a local address.
  • Items sent back to us without first requesting a return will not be accepted.
  • To start a return, you can visit our contact us page or simply e-mail us at : Info@orientaleboutiques.com

Refund Payment

  • We will notify you once we’ve received your return, once approved, you’ll be automatically refunded to your original payment method.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.