Returns & Exchanges

Returns & Exchanges

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We are happy to help resolve any issues and make things right.

  • You may request a return within 30 days of receiving your item.
  • Returned items must be unused and in their original condition.
  • The buyer is responsible for return shipping costs.
  • We will provide clear return instructions once your request is approved.
  • Returns sent without prior approval will not be accepted.
  • For customers in the US and UK, returns can be made to a local return address.

To start a return or exchange, please contact us via our Contact Us page or email us directly at info@orientaleboutiques.com.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval status.
  • If approved, your refund will be processed automatically to your original payment method.
  • Please note that it may take several business days for your bank or credit card provider to complete the refund.

If you have any questions about returns or refunds, our support team is always happy to assist.

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