Shipping & Delivery Policy
Shipping & Delivery
Processing time: Orders ship within 3–5 business days after cleared payment.
Delivery time: Typical delivery is around ~10 days from the order date (varies by destination, customs, and peak periods).
Tracking
- A tracking number will be provided once your order has shipped.
- Tracking updates may take 24–48 hours to appear after dispatch.
Shipping Address
- Please double-check your shipping address at checkout.
- We may not be able to change the shipping address once the order is placed.
- If an incorrect address is provided, the customer is responsible for any additional shipping costs (including re-shipping, if applicable).
Phone Number (Recommended)
- Please provide a phone number at checkout to help the courier deliver smoothly.
Secure Packaging
- We pack items carefully to help ensure safe delivery.
- If your order arrives damaged, please contact us within 48 hours with photos of the packaging and item.
Customs & Duties
Customs duties or import taxes may apply depending on your country’s regulations. These charges are determined by local authorities and are the customer’s responsibility.
- For some destinations (e.g., US, Canada, UK, and Eurozone), customs fees are often not charged, but this is not guaranteed.
- If customs fees apply, they must be paid by the recipient to receive the parcel.
Need Help?
If you have any questions about shipping, delivery, or customs, please contact us and we’ll be happy to help.